WhosWhoo Agency

GDPR-COMPLIANT PRIVACY POLICY

This Privacy Policy describes how WhosWhoo Agency (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, https://whoswhooagency.com (the “Site”). 

TOPICS COVERED

1. Personal Information We Collect
2. How We Use Your Personal Information
3. How We Share Your Personal Information
4. How We Store Your Data
5. Email Marketing
6. Behavioral Advertising
7. Your Data Protection Rights (GDPR)
8. Third-Party Websites
9. Changes to This Policy
10. Complaints
11. Contact Us

1. PERSONAL INFORMATION WE COLLECT

A. Device Information
When you visit the Site, we automatically collect certain information about your device. This may include:

IP address
Browser type
Time zone
Cookies installed on your device
Information about how you interact with our Site (e.g., which pages you view, how you navigate between them)
We refer to this automatically-collected data as “Device Information.”

We use technologies such as:

Cookies: Small data files placed on your device. For more information on cookies and how to disable them, visit All About Cookies.
Log Files: Track actions occurring on the Site and collect data (e.g., IP address, browser type, referring pages).
Web Beacons, Tags, and Pixels: Electronic files that record information about how you browse the Site.

B. Provided Information
We also collect information you provide to us directly. This may include:

Personal Identification Information (e.g., full name, email address, phone number, etc.)
Billing Information (e.g., billing address, shipping address, payment details)
You may provide this information when you:

Register online or place an order for our products or services.
Complete a customer survey or provide feedback on our message boards or via email.
Both Device Information and Provided Information are collectively referred to as “Personal Information” in this Privacy Policy.

2. HOW WE USE YOUR PERSONAL INFORMATION

A. Provided Information
We use the Provided Information we collect to:

Fulfill orders placed through the Site (e.g., process payment, deliver products, send order confirmations).
Communicate with you about your orders or inquiries.
Screen orders for potential risk or fraud.
Provide relevant information or advertising for our products or services, in line with any preferences you’ve shared.
B. Device Information
We use the Device Information we collect to:

Screen for potential risk and fraud (particularly via your IP address).
Improve and optimize our Site (e.g., analyzing visitor behavior, assessing marketing and advertising campaigns).
Recognize your device and remember your preferences (e.g., language, location settings).
Support advertising and marketing initiatives (where applicable).
 
3. HOW WE SHARE YOUR PERSONAL INFORMATION
We share your Personal Information with selected third parties to help us better serve you, including:

Payment Processors: Securely store and handle payment information.
Email Management and Distribution Providers: Help us send newsletters, updates, and other email communications.
Analytics Providers: Such as Google Analytics, to understand how users interact with our Site. You can learn more about how Google uses your Personal Information HERE. You can opt out of Google Analytics HERE.
Security and Fraud Prevention Vendors: Protect our Site and users.
We may also share your Personal Information to comply with legal obligations or respond to lawful requests (e.g., court orders, subpoenas, or government regulations), or to protect our rights.

4. HOW WE STORE YOUR DATA
We store your data on secure servers (often in the cloud), using commercially reasonable security measures. However, no data transmission over the internet can be guaranteed 100% secure. You submit information at your own risk.

We will keep your Personal Information for as long as necessary for the purposes set out in this Policy, unless you request its deletion or unless we are required by law to retain it longer.

5. EMAIL MARKETING
If you place an order on our Site or opt in to receive our emails, you agree to receive marketing emails, newsletters, announcements, or other communications from WhosWhoo Agency. You are responsible for ensuring our email address is not blocked or filtered to spam.

You may unsubscribe at any time. If you do so, you may no longer receive important updates or promotional materials.

6. BEHAVIORAL ADVERTISING
We use the Personal Information we collect to provide targeted advertisements or marketing that may be of interest to you. For more information on how targeted advertising works, you may visit the Network Advertising Initiative’s (“NAI”) educational page at NAI

You can opt out of certain targeted advertisements by using the following links:

Facebook: Facebook Settings
Google: Google Settings
Bing: Bing Ads

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA

7. YOUR DATA PROTECTION RIGHTS (GDPR)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain rights under data protection law, including the right to:

Access any personal information we hold about you.
Request correction of any inaccurate personal information.
Request deletion of your personal information (under certain conditions).
Restrict or object to our processing of your data (under certain conditions).
Request transfer of your personal information to another organization.
To exercise these rights, please contact us using the information provided in the “Contact Us” section. Note that we process your information either to fulfill our contractual obligations to you (e.g., processing orders) or otherwise to pursue legitimate business interests. Your information may be transferred outside the EEA (including to countries such as the United States or Canada).

8. THIRD-PARTY WEBSITES
This Privacy Policy applies only to our Site. Our Site may contain links to external websites or resources, which we do not control. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the content, data collection, or privacy practices of third-party websites.

9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will always be noted at the top of this page. Your continued use of the Site after any updates constitutes acceptance of those changes.

10. COMPLAINTS
We aim to resolve any complaints about our collection or use of your Personal Information directly with you. If you are a resident of the European Union and believe we are processing your data unlawfully, you may also lodge a complaint with your local data protection regulator (e.g., the Information Commissioner’s Office in the UK).

11. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please get in touch:

Email: [email protected]